Who We Are

Director of Client Services

Tina arrived at Crisis Control in 2000 when she was hired as the Financial Coordinator. In 2005 she became the Assistant Director of Client Services, and was promoted to Director of Client Services in 2014. She trains and oversees the Client Services volunteers and manages the department’s budget. She is married and has a son and two granddaughters.

Tina says, “I see my job as a calling from God. I feel blessed and honored to have a part in this ministry."

Director of Philanthropy

George first joined Crisis Control Ministry as a board member from 2013-2016. He began serving as our Director of Philanthropy in 2019 while maintaining his pastorate at Goler Memorial A.M.E. Zion Church. Originally from Ladysmith, VA, he graduated from Wake Forest University in 1995. George has a passion for helping others. He grew up in poverty and uses those experiences to advocate for those who are in need of a helping hand.

Database Manager

Mary retired from Global Brands Group in January 2020 where she was an SAP (Systems, Applications and Products) Data Associate/Master Data person. When she retired, she was hoping to begin volunteering in the community but that was two months before the COVID-19 pandemic hit. She was happy to be able to take this position to give back to others while utilizing her skill set. In her spare time, she enjoys the outdoors, gardening, birdwatching and hiking.

Pharmacy Services Coordinator

Hired in late 2013, Trish is a Certified Pharmacy Technician with 16 years’ experience including being a Senior Pharmacy Technician for a retail chain and an inventory control specialist for a long-term care pharmacy. At CCM she trains and oversees all of the pharmacy volunteers and interns, processes pharmacy donations, and operates our Patient Assistance Program, which allows us to get free medications directly from pharmaceutical companies. She is originally from Mocksville, but now lives in Winston-Salem with her husband and fur babies. In her spare time, she enjoys running, reading, and photography.

Trish says, “Being here at Crisis Control Ministry has put my faith back in humanity. It is not about us; it’s all about helping others.”

Public Relations & Marketing Manager

Tammy Caudill is an experienced Marketing, Public Relations and Creative Professional with a demonstrated history of working with nonprofit and government organizations as well as the private sector. She has a long relationship with Crisis Control Ministry, previously providing the organization with marketing and creative services on a contract basis.

Tammy says, "The work of the ministry and the community it serves have long been closed to my heart."

Pharmacist

A proud graduate of UNC-Chapel Hill, Cathy has been our staff pharmacist since 2011. She has more than 30 years pharmacy experience and is a member of the Northwest Pharmacist Association. Cathy is married with two children.

Cathy says, “Working as a pharmacist for Crisis Control Ministry makes a rewarding career even more fullfilling – but what I truly love the most is being part of an amazing organization that is guided by its wonderful volunteers, some of which have given years and even decades of dedicated service to provide help for those in need.”

Operations Manager

A native of Winston-Salem, Paul graduated from R.J. Reynolds High School and received his associate degree in Computer Database Management from Ashworth University. He joined Crisis Control in 1999 after more than 20 years in the grocery business. As operations manager, Paul looks after our building maintenance, manages our database, warehouse and food pantry operations, as well as in-kind donations and food drives. He is married and has one son and two grandchildren.

Executive Director

Margaret joined Crisis Control as executive director in 1999. She is responsible for the overall operations of the ministry as well as community relations, board relations, fundraising and strategic planning. Margaret has a B.A. in Political Science from St. Andrews Presbyterian College and a Master’s in Public Administration from UNC-Greensboro. She is an ordained ruling elder with the Presbyterian Church (USA), is a member at Trinity Presbyterian Church and serves on the coordinating committees of several collaborative groups. She is married and has three children and four grandchildren.

Margaret says, “There’s nothing better than working with people who share the same passion to help others. It is also great to work in a community where we can build meaningful relationships with each other.”

Assistant Director of Client Services

Chelsea joined the CCM staff in 2005 after several years of volunteering while in college. She held several positions in the pharmacy and as a case manager until she was promoted to Assistant Client Services Director in 2014. Now, she works directly with the staff and volunteers to provide financial, food, and pharmacy services to our clients. Chelsea holds a B.A. in Psychology from UNC-Chapel Hill. She lives in Rowan County with her husband and two children and enjoys her Peloton, gardening, shopping, and spending time with her family.

Chelsea says, “Working at Crisis Control is not just a job - it gets inside of you to inspire a lifestyle of service. I am grateful for the opportunity to contribute to our organization and serve the people in our community.”

Finance Manager

Joining the Ministry in 2006, Karen is a graduate of Salem College. She handles accounts payable and receivable, financial reports, budgeting, audit and payroll for Crisis Control. She is married with three children and two grandchildren and is active in her church, Fraternity Church of the Brethren.

Karen says, “I am very thankful to be a part of this ministry.”

Director of Kernersville Office

Kathy has been with Crisis Control since 1996 and is responsible for the management of the Kernersville office, including direct client services, volunteer recruitment and training, marketing, public relations and special events for the Kernersville area. She received a Certificate in Non-Profit Management in 2004, graduated from Leadership Kernersville in 2006, and received a Certificate in Human Services from Forsyth Tech in 2009. She is a member of the Piedmont Regional Association of Volunteer Administrators and is an Ambassador for the Kernersville Chamber of Commerce.

Kathy says, “I feel like God led me to Crisis Control over 25 years ago. This is more than a job or even a career; it is a full-time Christian service in a mission I believe in. I am blessed to be counted part of this wonderful organization.”

Director of Community & Volunteer Relations

Abbey McCall is the Director of Community and Volunteer Relations at Crisis Control Ministry. Abbey has over seven years of experience working in nonprofits. She started her career in the Triangle working for the Inter-Faith Food Shuttle. She has experience with volunteer management, event planning, fundraising, and marketing and communications. She is a graduate of Elon University’s Sport and Event Management program. As a North Carolina native, she enjoys spending time hiking with her husband and their Aussiedoodle, Jake.

Abbey says, “I am blessed to have the privilege of sharing the Crisis Control Ministry mission with others in the community and love serving an organization that helps their neighbors during difficult times.”

Office Manager

Heather joined Crisis Control Ministry in February 2022 as the Office Manager. She is a graduate of UNC Wilmington and the University of South Carolina. She has previously worked in the non-profit sector as a Volunteer Coordinator before briefly moving out of state. She is excited to be back in North Carolina and to have the opportunity to be a part of CCM. Outside of work she enjoys reading and camping with her husband and their dog.

Food Pantry Manager

Like several of our staff, Cynthia came to Crisis Control as a volunteer and served in that capacity for 11 years before becoming part of our staff in 2000. She is responsible for supervising the volunteers in the food pantry and assisting clients as they shop, as well as support for other Client Services staff. She has two children and four grandchildren.

Cynthia says, “Crisis Control has become my ‘other family’ and I enjoy what I do here.”

Pharmacy Technician

Chris joined Crisis Control Ministry in early August 2016. He is a Certified Pharmacy Technician and has been since 2012. Coming from a hospital and retail setting has allowed him to connect and serve people in need with more compassion and understanding. When he’s not at Crisis Control, he enjoys spending time with his wife and five kids as well as playing basketball.

Chris says, “Being a part of Crisis Control Ministry has made me feel as though I’m doing my duty to serve the Lord. I am honored to work with such a great staff and volunteers.”

Kernersville Client Services Coordinator

After serving as a interviewer and volunteer lead for 12 years, David joined the staff as the Client Services Coordinator in Crisis Control Ministry's Kernersville office in 2021. Before joining the staff, he also served as a tax preparer at the Senior Center in Kernersville. During his free time, he enjoys visiting his extended family in West Virginia.

David says "Crisis Control is a ministry of neighbors helping neighbors, fulfilling Jesus' commandment to love your neighbor as yourself."

Transportation & Safety Coordinator

Jerrocld Tuttle joined us back in December as our Transportation and Safety Coordinator. Before joining the staff, he worked as a truck driver for Smith Phillips Building Supply. In his free time, he enjoys playing the drums and spending time with his son and wife of more than 15 years.